Question 1

What is AI automation and how can it help my business?

Accepted Answer

AI automation combines artificial intelligence (LLMs like GPT-4 or Claude) with traditional workflow automation tools (like n8n, Zapier or Make) to handle business processes that previously required human judgement. At FlowGeny, we build automations that handle customer support, lead qualification, document processing, abandoned cart recovery, fraud detection and more — typically saving businesses 40+ hours of manual work per month per workflow.

Question 2

How long does it take to build a custom AI automation?

Accepted Answer

A Starter Automation (single workflow with up to 3 integrations) ships in 5–7 business days. An Advanced Automation (multi-step branching workflow with AI logic, custom backend integration and analytics) ships in 3–5 business days on priority. Dedicated Pod engagements (a 4-person team embedded with your stack) deliver weekly sprints.

Question 3

How much does an n8n workflow or AI automation cost in India?

Accepted Answer

FlowGeny offers transparent per-automation pricing aligned with the Indian market. Starter Automation is ₹24,999 (one-time). Advanced Automation with multi-step AI agents and custom backend integration is ₹89,999 (one-time). Dedicated 4-person engineering Pods are billed hourly — discussed on a 30-minute strategy call. Pricing is also available in USD ($299–$1,099) and EUR (€279–€999).

Question 4

What platforms can FlowGeny integrate with?

Accepted Answer

We've shipped automations across 1,000+ tools including WhatsApp Business API, Telegram, OpenAI / GPT-4, Anthropic Claude, DeepSeek, n8n, Zapier, Make.com, Salesforce, HubSpot, LeadSquared, Zoho, Shopify, Stripe, Razorpay, Notion, Slack, Google Workspace, Microsoft 365, Airtable, Mailchimp, SendGrid, Twilio, Supabase, MongoDB, Pinecone, AWS Lambda, and more. If a platform has an API, we can plug it in.

Question 5

Do you build WhatsApp chatbots and Telegram bots?

Accepted Answer

Yes. WhatsApp Business API and Telegram bots are core specialities — our team has shipped production-grade conversational AI for healthcare ops, D2C e-commerce and SaaS clients. Bots use GPT-4 / Claude with RAG grounding so they answer from your real data, not hallucinations. They support voice messages, image OCR, multi-language, and route conversations through your CRM.

Question 6

Can you fine-tune AI models on our company data?

Accepted Answer

Yes. We fine-tune open-source LLMs and ML models on client data using LoRA and parameter-efficient methods. Recent work includes a fraud-detection model achieving 93% precision on anomaly flags. We handle dataset preparation, hyperparameter tuning, evaluation against precision/recall/ROC-AUC/F1, and deployment to AWS or your VPS.

Question 7

Do you provide ongoing support after deployment?

Accepted Answer

Yes. Starter Automations include 14-day post-deploy support. Advanced Automations include 30-day support plus monitoring and a performance dashboard. The Dedicated Pod plan is an ongoing retainer with weekly sprints and direct access to the founder and lead architect — cancel anytime.

Question 8

Is FlowGeny SOC 2 / ISO 27001 compliant? Can you handle sensitive data?

Accepted Answer

Our security practices are aligned with ISO 27001 and SOC 2. We've shipped HIPAA-aligned automations for healthcare clients including end-to-end encrypted patient records, custom audit logs and on-premise deployment options. We sign NDAs before any discovery call involving sensitive data.

Question 9

Do you work with international clients outside India?

Accepted Answer

Yes. FlowGeny serves clients across 24 countries including the United States, United Kingdom, UAE, Singapore, Germany and Australia. We accept INR, USD and EUR. All communication and documentation is in English (Hindi available on request).